ThriveIn
Health Navigation: Supporting Families from Appointment to Understanding
Imagine having a dedicated health navigator by your side to simplify your healthcare journey. Our service provides personalized support by sending a knowledgeable nurse to accompany you to medical appointments, ensuring that you understand your diagnosis and treatment options. We facilitate open communication between you, your healthcare provider, and your family, empowering everyone to make informed decisions. Beyond the appointment, we help coordinate your care at home, ensuring a smooth transition and ongoing support. With our health navigator service, you’re never alone in managing your health—let us help you navigate your path to wellness with confidence and clarity you deserve!
DID YOU KNOW?
- 40–80% of medical information provided by healthcare practitioners is forgotten immediately. Almost half of the information that is remembered is incorrect.
- Memory for specific facts – including what the doctor tells you – is subject to age-related loss
- Patients with less than high school education recalled 38% of items freely and accurately, while patients with a college degree recalled 65%.
Let us take care of the guesswork for treatment options and plans of care.
WHAT ARE THE SERVICES?
- Accompany to Healthcare Appointments
- Patient Advocacy with providers
- Family Meetings for Transparent Communications
- Liaison for at home services
- Translate medical needs to families to support better care
Testimonials
“I had an excellent experience with Bridgid and her team. Navigating my mother’s new health issues while balancing a full-time job and family was overwhelming. I wasn’t sure what to expect, but their guidance made all the difference. They helped us make informed decisions and facilitated communication with my mother’s healthcare providers, lifting a huge burden off my shoulders. I felt reassured knowing my mother was safe and receiving the best care possible. Additionally, they assisted us in arranging private care at home, which was a game-changer. I truly couldn’t have managed this without their support.”
– Mother, 46
“I can’t express how grateful I am for the support from Bridgid and her team. My partner has a chronic illness, and due to my work schedule, I was unable to attend a couple of their follow-up appointments. Having a nurse who quickly reviewed their medical records and understood both past and current health issues was invaluable. She not only grasped my concerns but also advocated for treatment options during appointments when I couldn’t be there. It was such a relief to know someone capable and compassionate was looking out for my partner and our family. I initially planned to use their services for just a couple of appointments, but I’ve decided to continue with them for ongoing communication and support. It truly feels like I have someone else in this journey with me, and that has been a breath of fresh air.”
– Full-time working partner, 52
“I was really scared after receiving a new diagnosis and felt lost about what to do next. I struggled to explain things to my family after appointments, and it was tough to get in touch with my provider for follow-up questions. I took a leap of faith and hired a nurse advocate. Having an advocate with me at each appointment made a world of difference. They helped me understand the details and then met with my family afterward to ensure everyone was on the same page. This support allowed me to focus on my health while knowing my family understood my treatment plan and how to best support me. It truly helped me feel more confident in making the right choices for my care.”
-82-year-old woman with a new diagnosis
Still have questions? Read our Frequently Asked Questions from patients just like you.